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Six
Sigma
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Did
you know?
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"Six
Sigma is the key to unlocking new levels of quality,
performance, customer service and profit"
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Six
Sigma Facts
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| Six
Sigma is a disciplined Total Quality
Management Methodology. A management
approach that focuses on the
organization as a system, with an
emphasis on teams, process,
statistics, continuous improvement,
and delivering products and service
that meet and exceed customer
expectations.
Six Sigma is
far more than the latest
"quality" trend. Companies
that have implemented Six Sigma have
achieved outstanding financial results
and devoted a disciplined, pragmatic
plan for improved financial
performance and growth.
Motorola,
Texas Instruments, IBM, AlliedSignal,
GE, etc. have successfully implemented
Six Sigma and reduced costs literally
by billion of dollars.
Jack Welch,
the CEO who started Six Sigma at
General Electric, called it "the
most important initiative GE has ever
undertaken," and said that Six
Sigma is "part of the genetic
code of our future leadership”.
The Six Sigma
methodology collects data on
variations in outputs associated with
each process, so that it can be
improved and those variations reduced.
At the Six Sigma level, there are only
3 defects per million with a yield of
99.99966%, as shown in the following
table.
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Sigma
Level
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Defects
per Million
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Yield
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1
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691,462
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30.9
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2
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308,538
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69.1
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3
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66,807
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93.3
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4
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6,210
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99.4
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5
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233
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99.98
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6
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3
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99.9996
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Six Sigma is a philosophy of managing
that focuses on eliminating defects
through practices that emphasize
understanding, measuring, and
improving processes. Six Sigma saves
money, because there are fewer
throw-outs, fewer warranty payouts,
and fewer refunds. And doing all that,
in turns, increases profits.
The Real Power of Six Sigma is that
it combines People Power with Process
Power. It represents a statistical
measure and a management philosophy.
Recent Work
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Implemented
Design for Six Sigma (DFSS)
methodology, assisting in
translating the voice of the
customer into product
specifications,
reducing
testing efforts, improving quality
and an increase in market
deployment by over 40%.
Avaya Communication.
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Applied DFSS
Orthogonal Verification Testing to
improve test coverage, quality,
and time to market and reduce
testing efforts. Lucent
Technologies.
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Managed ISO standards for the AT&T intelligent
signaling networks and made and
implemented DFSS recommendations
to improve quality, system
reliability and customer
satisfaction. AT&T
Bell Labs
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Applied DFSS Pugh matrix for
Capacity Management offerings,
this tool allowed comparison of
several different concepts,
creating stronger concepts and
eliminating weaker ones until an
optimal concept finally was
reached.
Sun Microsystems
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